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Quality Management (ISO 9001)

Quality management documentation aligned to the structure of ISO 9001. These cover the parts of a quality system that contractors are most often asked to evidence: how documents and records are controlled, how non-conformances are raised and closed out, how internal audits are run, and how suppliers and customer complaints are managed.

What this library covers

When contractors use these documents

Key documents

All Quality Management documents (31)

Common questions

Does using these documents make my company ISO 9001 certified?

No. Certification is granted by an accredited certification body after an audit of how your organisation actually operates. Documentation is one input to that. Contractor Academy is not a certification body and these documents carry no certification.

Do I need every document in this library?

No. What a quality system needs depends on the size of the organisation and the nature of the work. Start with the policy, document control, non-conformance and corrective action, and internal audit, then add what your processes actually require.

Related

Every document in this library is an editable controlled template you can adapt to your own organisation, sites and people. Create a free profile to view pricing and the document tools available to your account.

General information only. A template provides a structured starting point and does not by itself create legal compliance. What applies to your organisation and site comes from the relevant legislation and a competent practitioner.

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