Editable customer template
Non-Conformance Report
A non-conformance report records a departure from a requirement: what was found, where, its extent, and the immediate action taken.
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What problem it solves
Non-conformances handled verbally are never analysed, so recurring problems are never seen as recurring. The report is what makes a pattern visible.
Who it is for
Anyone who identifies work, product or process that does not meet requirements.
What the document covers
- Description of the non-conformance and requirement breached
- Location, extent and quantity affected
- Immediate containment action
- Disposition decision and authority
- Link to corrective action where required
How to use it
Raise it at the point of discovery. Separate containment (dealing with what is in front of you) from corrective action (stopping recurrence).
Limitations to be aware of
This records and contains. It does not identify root cause — that is the corrective action process.
This is general information. A template provides a structured starting point and does not by itself create legal compliance. What your organisation and site require comes from the applicable legislation and a competent practitioner.
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